Windshields Direct Reviews

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Excellent407 reviews
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Jessica Messenger profile picture
Jessica Messenger
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent customer service. Got what I needed when other shops were being misleading. Glad I switched to Windshields Direct! Very satisfied with the product, service and going the extra miles to get the glass I wanted.
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KaiMak714
6 August 2026
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Crystal and her team helped us out tremendously! She scheduled everything quickly and her installer came out within 48 hours and got the job done within 15 minutes! Windshield Direct did great!
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Weston Mcwilliams
30 July 2026
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Professional and Reliable!
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Alan Katz profile picture
Alan Katz
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had them replace my windshield. Crystal was wonderful and made it very easy for me. They handled everything and it didn't cost me anything. They are the best.
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Jim Koll
28 July 2026
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Excellent business. Dana took my order was very polite and knowledgeable. Andrew was the repairman and he was also very professional and polite. He finished the job in 20 minutes which was an hour quicker than the other shop quoted. The price was excellent. I would highly recommend this business. By the way I found them using an AI search for repair of power windows on my car. They replaced the regulator which I knew was the problem and explain the entire process to me. I tipped Andrew. He deserved it. Huge bonus. They drive right to your house and do the repairs there.
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Christine profile picture
Christine
19 June 2026
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We had a great experience with Windshields Direct thanks to Crystal Fye. She handled the entire windshield replacement process for us and made everything easy. Our auto insurance rep was a little difficult to work with, but Crystal took care of the phone calls and claim for us. The technician arrived at our shop on time and replaced the windshield quickly and professionally. Great communication, great service, and a completely hassle-free experience. We highly recommend Crystal and the team at Windshields Direct!
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Joseph Williams profile picture
Joseph Williams
11 June 2026
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I recently had Windshields Direct replace the cracked windshield on my mother's 1996 Chevy Astro, and I couldn't be more impressed with their service. They were professional, friendly, and arrived promptly to complete the job right at our location. What really stood out was their ability to remove and replace a nearly 30-year-old original windshield without any issues. Anyone familiar with older vehicles knows that weathered seals and aging glass can make the job much more challenging, but their technician handled it with skill and care. The new windshield looks great, and the entire process was smooth from start to finish. If Windshields Direct can successfully replace the windshield in a 1996 Chevy Astro, they can certainly handle just about any windshield replacement you may need. Thank you, Windshields Direct, for the excellent service and for helping keep my mother's van safe on the road! 🚐💨
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Jewelisa Pete
3 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
He was very professional. He answered any questions I had gave me my receipt and was overall a very great conversationalist and had very good advice. The glass looked perfect shiny and he put everything back the way it was. Took hardly an hour paperwork says it’s supposed to take 3 hours he was fantastic. 5 stars would recommend.
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Terry Davis profile picture
Terry Davis
29 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Being in the auto glass field years ago For 15 years, I feel I have some knowledge of how it works. I had a bad experience with a different company And being in a Tranport company my car was sitting for over a week . A tree branch broke through my windshield in several places Windshields Direct went above and beyond from the first telephone call to the replacement I can't say enough about how glad I am that I called them. Thank you for such good service
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Briana Dalo
27 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Windsheilds Direct made the entire process quick, easy, and stress free. Their honesty, communication, and ability to get me scheduled fast really stood out. I personally worked with Crystal Five and she completely changed the experience for me. Her professionalism, positive demeanor, and go-getter attitude make her a huge asset to the team. You can tell she genuinely cares about the customer from start to finish. Highly recommend!
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Angel Tirado profile picture
Angel Tirado
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had my windshield replaced and recalibrates with Crystal at Windshield Direct and I had an excellent experience. They were a preferred vendor from my insurance for doing outstanding work and the customer service and attention to detail was top notch. I highly recommend using them over a big franchise. I have shared their info with my friends and family and they are consistent and always do a great job! Whether you go through insurance and you do self pay which is beyond reasonable I highly recommend them!
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Esther Brosius profile picture
Esther Brosius
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had an old Toyota Corolla that needed a part in the window replaced because it wouldn’t slide up and down. We were looking at almost $300 for a repair, they took a look at it, adjusted the part and it worked perfectly after that! Thank you to Crystal for saving me so much money! They run an honest business, their communication is excellent and service is punctual. Can’t do anything but give them a 5 star review.
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Douglas Sills profile picture
Douglas Sills
9 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a great experience with Windshields Direct replacing my huge Tiffin Motorhome Windshield. On arrival owner put me at ease with all the steps they would be going through and showed me all the equipment and how they would remove crack Windshield and replace new one. His techs did not waste anytime and started the work before I even left. 2 days later it was completely done and I picked it up. Totally satisfied with everything this company did for me and treated the Motorhome like it was there own. Thank you guys, good work and good communication serves you well.
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Brent Walker profile picture
Brent Walker
8 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Huge shoutout to Rob and Andrew at Windshields Direct LLC for taking care of my 2022 Kia K5 front windshield replacement. These guys were professional, fast, and knew exactly what they were doing. Safelite quoted me almost $400 more because of the calibration costs, and Windshields Direct handled everything without the insane markup. The install came out perfect, calibration was done correctly, and they made the whole process smooth and stress-free. Hard to find honest people that do quality work these days, huh? Rob and Andrew absolutely delivered. Highly recommend them to anyone needing windshield work done.
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Danielle Silvious
30 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Incredibly happy with the service we received for my husband's jeep! Communication was clear, friendly and service was prompt and done right! 100% recommend.
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Alan Katz profile picture
Alan Katz
27 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had my windshield replaced and Crystal made the process so easy and fast. They are fantastic and easily deserve 5 stars.
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Kimberly Henderson profile picture
Kimberly Henderson
13 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Windshield Direct did an amazing job replacing my windshield. They came right out to my job, had everything completed within an hour, and handled all the details with my insurance. The whole process was smooth and stress-free. All around a great company with good, professional people. Highly recommend!
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Alvin ROSTOLSKY profile picture
Alvin ROSTOLSKY
9 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Except for having the wrong address on the invoice they did a wonderful job replacing the back window on my 2004 Cadillac.
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Daniel Lewis profile picture
Daniel Lewis
9 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
These guys are great on time, no upcharges, very professional truck.Looks amazing.Definitely, have them working on my other projects.As well
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rick harmon profile picture
rick harmon
5 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I have used this company multiple time for my four delivery vehicles and have had nothing short of GREAT service from them. Very affordable in comparison to the major glass companies as well
Call 352-415-9463